Shipping Terms

We aim to ship all products within two business days of being ordered. If a shipment is delayed beyond this timeframe, we will notify you via email within this two day window with more information.

All items listed are believed to be in stock and ready to ship from our own warehouse at the time of ordering. In the rare instance that an item has gone out of stock without our prior knowledge, we will contact you via email to offer a refund or alternative item.

If you have any questions about or issues with your order, please contact us at sales@qualityferments.co.uk.

We aim to respond to all emails within one business day.